Public Storage

Control your storage unit with quick access and easy payments

Public Storage’s companion tool turns a traditionally clunky chore—visiting and managing a storage unit—into a largely seamless, self-service experience. Its standout feature is hands-free gate and door access: once you’re near the facility, you can unlock gates, doors, and even elevators with a simple tap. That means no fumbling for PIN codes or hunting for access cards in the car.

The app also shines as a central hub for account management. You can oversee one or multiple units, view balances, make one-tap payments, and set up AutoPay to avoid late fees. Timely payment reminders help keep everything on track, especially if storage is just one of many monthly bills you juggle.

The interface is clean and utilitarian, prioritizing clarity over flashy design. Navigation is straightforward: tabs for access, billing, and support are clearly labeled, and essential actions are rarely more than a couple of taps away. For most users, the learning curve will be minimal.

Built-in support tools are another plus. You can quickly find answers to common questions or contact customer service directly from within the app, either by phone or message, which is particularly handy if you’re at your unit and an issue comes up.

There are a few caveats. Digital gate access can occasionally be finicky if your signal or Bluetooth is weak, and some users may wish for more granular notifications or richer account history views. Still, these are relatively minor issues compared to the overall convenience on offer.

For anyone already renting with Public Storage—or considering it—this app meaningfully improves the day-to-day experience. It streamlines access, simplifies payments, and reduces the need for in-person interactions, making storage feel less like a hassle and more like a service that quietly works in the background.