MyProximus

Control your Proximus services with one smart dashboard

MyProximus is designed as a central command center for your Proximus subscriptions, and it succeeds in putting most essential tools within easy reach. From the home screen, you can quickly see how much data, call minutes and texts you’ve used, as well as the remaining credit on any Pay&Go cards. The information is presented in clear, color-coded bars and counters, which makes it simple to spot when you’re getting close to your limits.

One of the strongest points is account management. You can manage several lines or accounts from the same interface, ideal for families or small businesses. Changing your rate plan, adding TV or mobile options, or topping up a Pay&Go card for a relative can all be done in a few taps. If you run out of data, buying an extra bundle is straightforward and confirmed instantly.

Billing is handled particularly well. Recent and past invoices are available in detail, and you can pay them directly from within the app. Combined with order tracking and an overview of upcoming technician appointments, it gives you a good sense of control over everything linked to your Proximus services.

The app also includes perks and extras, such as Enjoy deals, contests, and access to add-on services like insurance or recycling. Integrated support channels—chat, FAQs, helpline references and tutorials—mean you rarely need to search elsewhere for help.

On the downside, the abundance of features can make some sections feel a bit dense, and older devices may experience the occasional slow loading screen. Still, for most Proximus customers, MyProximus is a powerful, practical companion that turns managing your telecom services into a much smoother, largely hassle‑free experience.