Scarlett

Smarter field reports and team planning in your pocket

Scarlett is a business-focused solution that turns messy, paper-based intervention reports into structured, searchable digital records. Aimed at technicians, consultants and on-site professionals, it brings planning, reporting and collaboration together in one well-organized workspace.

The core of Scarlett is its agenda and activity management. You can plan your weekly workload, assign tasks to team members and track what needs to be done for each customer, destination or project. Activities are not just simple calendar entries: they can be enriched with linked contacts, items and projects, making it easy to see the full context of every intervention at a glance.

Reporting is where Scarlett really stands out. You can create highly customizable report templates that match your company’s processes, then fill them on-site, even when offline. Photos, videos, and documents can be attached directly to each activity, and customers can sign reports with a finger or stylus, eliminating the need for printed forms. Completed reports stay stored and searchable, building an internal knowledge base that helps new team members learn faster and experienced staff retrieve past work in seconds.

For companies that already rely on ERPs or other business tools, Scarlett’s API interfaces are a major plus. They allow data to flow between systems, reducing double entry and improving consistency across departments.

On the downside, Scarlett’s power comes with some complexity: setting up templates and integrations may require an administrator willing to invest time at the start, and very small teams might find parts of the platform more than they strictly need. Still, for organizations that handle frequent on-site interventions and want to modernize how they plan and report them, Scarlett offers a robust, future-proof solution.